Terms and Conditions
QUOTES: We do not under any circumstances give verbal price quotes on any cakes. All price quotes are given via email. When asking for a quote you must provide an example of décor by email for us to keep on file.
DEPOSIT/CONFIRMATION: All orders must be paid in full at the time of ordering. A $100 non-refundable deposit can also be made at the time of ordering to secure a date, and the remaining balance can be paid off 10 days prior. Any order that is not paid in full in the allotted required time will be cancelled and no refunds will be given.
REMAINING BALANCE: The final due date for full payment or any changes to the cake is 10 days prior to the event. If payment in full is not received 10 days in advance of your event, your cake(s) will be considered cancelled and any payments made will NOT be refunded. There will not be any refunds within 10 days of your event for any reason.
CAKE TOPPERS: We do accept cake toppers. However, we reserve the right not to place them on the cake if we deem them too unstable.
CAKE STANDS: All rented equipment must be returned to The Little Things Bakery within five (5) days following the cake delivery date. Late or damaged pieces will result in charges for replacement.
CAKE CHANGES: Changes to your cake order, size, description, flavor, etc. will be accepted up to 10 days prior to delivery. These changes may be subjected to additional charges. Any changes made within the 10 day period will not be accepted.
DELIVERY: We are not responsible for any damage to your cake after the cake has been safely delivered and set up. Every effort will be made to deliver on time, however delivery of your cake may be delayed due to traffic, accidents, weather, acts of god, and other causes beyond our control.
SET-UP: We are not responsible for any damaged to your cake(s) after delivery and set-up is complete. The client is responsible for providing an appropriate size, level, and stable table with a cool and safe environment for the cake(s). We are not responsible for damage to cakes resulting from tables being too small, not level, weak, or placed in a warm area. PLEASE MAKE SURE YOU HAVE AN UMBRELLA OR CANOPY FOR SHADE. Please keep in mind that there can be wind, rain, temperature, pets, bugs, or other situations, especially for outdoor deliveries that can harm or cause damage to your cake.
POST DELIVERY: We are not responsible for damage to your cake if someone at your reception site moves your cake after it has been safely delivered and set-up. We photograph all cakes upon completion of delivery.
FRESH FLOWERS: If fresh flowers are requested, you acknowledge that fresh flowers are not a food product, and may be toxic, or contain toxins, pesticides, insects, dirt, or other contaminants. The responsibility of the flowers safety, freshness, color, and safe food practice will rest with the florist and/or customer and not with The Little Things Bakery.
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CUSTOMER SUPPLIED ITEMS: Fabric ribbon and any other accessories that The Little Things Bakery agrees to add to your cake must be brought into the bakery at least 1 week prior to your cakes ready date.
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COLOR: All attempts will be carefully made to coordinate and/or match your colors. However, please be aware that food colors do not always perfectly match. Depending on mediums used, colors can be slightly altered by ingredients. Food colors may also fade in bright light.
PHOTOGRAPHS: We photograph our cakes and reserve the right to use any photographs for display or promotional uses without compensation to you or without your permission.
INGREDIENTS: We use the finest quality ingredients in our bakery. Our products may contain milk, wheat, nuts, and other allergens. We are not responsible for any allergic reactions. If your guests have severe allergies, we suggest you choose another cake maker.
CANCELLATION POLICY: Cakes cancelled more than 10 days prior to scheduled delivery or pick up will be refunded any payments made in excess of the non-refundable $100 deposit. All cancellation requests must be made in writing. No refunds will be accepted within 48 hours notice of ready date.
POSTPONED ORDERS/STORE CREDIT POLICY: All postponed orders are subject to price changes due to inflation. All store credits will expire one year from the date given.
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Above policies and prices are subject to change at any time.
Updated as of August 2023.